Our facility is the utmost comfortable, enjoyable place for your pet to spend a holiday. To assure that your friend receives the best care possible, you must fulfill your side of the partnership by properly preparing for boarding.
You can ensure the best vacation for your cat by preparing in the following way:
10 Days in Advance
Make sure that you have written proof that all of your pet’s vaccines are current. We require that the following vaccinations have been given:
- Bordetella (We require Bordetella inoculations within the past 6 months).PLEASE NOTE – Bordetella vaccines must not be given within 10 days of boarding
We suggest the following vaccines have also been given within the past 12 months but do not require it:
- Lyme vaccine
Health Certificate- If your dog is not an Illinois resident, please note: The State of Illinois requires that all dogs brought into Illinois must be accompanied by an official health certificate issued by a licensed veterinarian issued within 30 days prior to entry. We MUST have a copy of this certificate prior to boarding.
Medications-Be sure that you have enough medications to last the entire boarding stay, if your pet requires them. Please bring something in which to put the pills. We suggest “pill pockets” available in pet stores or from your veterinarian.
Heartworm medication- Will heartworm medication be required while you are gone? Please do not give your pet heartworm medication early because you will be gone. Bring your heart-worm medication, and we will be happy to administer it at no additional charge.
PLEASE NOTE: We do not administer injections without a prior discussion and there will be a $3.00 charge per injection.
1-2 Days in Advance
Prepare and assemble your check- in information. The following will be required when you check in.
- Your itinerary, in case we need to contact you.
- Names and phone numbers of at least two emergency contacts.
- Your veterinarian’s name, phone number, after-hours number and address.
- Any pertinent medical information about your pet, such as allergies, seizures or other special health concerns.
- Check in form- we can email you the check-n form in advance and you can bring it with you when you check in.
Items to pack for your pet
- Food –Be sure to that you have enough food for the boarding period.
- Treats-Cats have a reputation for being “finicky” and in many cases it’s deserved. If there is a special treat that your cat enjoys, we ask that you provide an ample supply for the entire stay. Otherwise, we gladly provide health, nutritious treats for the kitties.
- Feel free to bring a variety of toys and chews to amuse your dog; however, WE DO NOT ACCEPT RAWHIDE, COW HOOVES, PIG EARS, or FRESH RAW CHEW BONES of any type in our facility.
- Bedding– We provide a comfortable, “chew-proof” resting platform in each den. However, many dogs have their own bed or find it comforting to have a blanket, rug, or old sweatshirt that “smells like home” to sleep on. You may bring these articles. Be aware that dogs may react differently in a boarding situation and chew articles that they do not chew at home. We recommend that you do not bring their “best” blanket, but rather an older item that will not matter if destroyed by your dog. We cannot guarantee the condition in which bedding items will be returned.
The Day of Arrival
- Allow time to check in. We do not recommend dropping your pet off “on your way to the airport”. Our pets are very sensitive to our moods and feelings. If you are feeling stressed due to worry about catching a plane, your friend will arrive at the hotel agitated and concerned.
- Feeding- DO NOT FEED YOUR DOG within 4 hours of check-in time. This is an exciting experience for your pet. Having eaten recently may cause stomach upset, diarrhea, or worse.
- Relax! Your pet is in very capable and loving hands.